This Acceptable Use Policy (the “Policy” or “AUP”) is an integral part of your agreement with Invulu, Inc., a Hawaii corporation (“KahunaHost”) for the provision of services (collectively the “Services”) set forth on the Service Order.
This Policy is designed to help protect KahunaHost’s customers from irresponsible and/or illegal activities. The Policy is a non-exclusive list of the actions prohibited by KahunaHost, and KahunaHost reserves the right to modify the Policy at any time, effective upon notice to you. KahunaHost reserves the sole and absolute right to interpret, apply, define and implement this Policy.
Any use of KahunaHost Services in a manner which is defined or deemed to be statutorily illegal is a direct violation of KahunaHost’s AUP. This includes, but is not limited to: death threats, terroristic threats, threats of harm to another individual, multi-level marketing schemes, “Ponzi schemes”, invasion of privacy, credit card fraud, racketeering, defamation, slander, and other common illegal activities.
You represent and warrant that you are not on the United States Department of Treasury, Office of Foreign Asset Controls list of Specially Designated National and Blocked Persons and are not otherwise a person to whom KahunaHost is legally prohibited to provide the Services. You may not use the Services for the development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles, in a country listed in Country Groups D: 4 and D: 3, as set forth in Supplement No. 1 to the Part 740 of the United States Export Administration Regulations, or as otherwise prohibited by law, nor may you provide administrative access to the Service to any person (including any natural person or government or private entity) that is located in or is a national of any country that is embargoed or highly restricted under United States export regulations.
You may not use any KahunaHost Service to distribute content or links to content that KahunaHost reasonably believes:
KahunaHost has a zero-tolerance policy on child pornography and related sites. The hosting of child pornography or related sites or contact information is in direct violation of federal law and KahunaHost’s AUP.
KahunaHost absolutely prohibits the use of services or network services for the origination or control of denial of service (“DoS”) attacks or distributed denial of service (“DDOS”) attacks. Any relation to DoS or DDoS type activity is a direct violation of KahunaHost’s AUP.
We do not allow IRC, Egg Drops, BNC, or IRC bots to be operated on our servers or network. Files with references to IRC or any likeness thereof are prohibited. Also, any program that acts like an IRC server or that provide chat functions that run as background processes are not allowed.
We do not allow proxy servers of any kind, whether for personal or business use. Files with references to any proxy or likeness thereof are prohibited.
We do not allow game servers (dedicated game server programs) of any kind.
KahunaHost prohibits utilizing dedicated services or network services for fraudulent activities. Participation in fraudulent activities is in direct violation of state and federal law and KahunaHost’s AUP.
KahunaHost prohibits the storage, distribution, fabrication, or use of malware including virus software, root kits, password crackers, adware, keystroke capture programs and other programs normally used in malicious activity; provided, however, programs used in the normal ordinary course of business are deemed acceptable. As an example, a security company hosting at KahunaHost analyzes the latest root kit for new security analysis/software.
KahunaHost strictly prohibits any activity associated with phishing or systems designed to collect personal information (name, account numbers, user names, passwords, etc.) under false pretense. Splash pages, phishing forms, email distribution, proxy email or any relation to phishing activities will result in immediate removal.
High Yield Investment Plans or Ponzi schemes with the intent to defraud end users are illegal and not allowed on the network. This includes hosting, linking and/or advertising via email websites or schemes designed to defraud.
You may not attempt to probe, scan, penetrate or test the vulnerability of a KahunaHost system, subsystem or network or to attempt to breach security or authentication measures, whether by passive or intrusive techniques, without KahunaHost’s express written consent.
You may only use IP addresses assigned to you by KahunaHost in connection with your KahunaHost Services. You agree that if the KahunaHost IP addresses assigned to your account are listed on an abuse database, you will be in violation of this AUP, and KahunaHost may take reasonable action to protect its IP addresses, including suspension and/or termination of your Service, regardless of whether the IP addresses were listed as a result of your actions.
You may not use any KahunaHost Service to send Bulk Mail. “Bulk Mail” means email messages of similar content that are sent to more than two hundred and fifty (250) recipients. Attempts to circumvent this restriction by breaking up bulk email over time, using multiple accounts, or other means will be a violation of this restriction. A mail message sent to other users within your domain names hosted on the KahunaHost system is not considered Bulk Mail.
You may not send unsolicited email. Email is unsolicited if you have no pre-existing relationship with the recipient, unless the recipient has published or otherwise provided his or her email address in a manner which implies consent to receive the email. You may not send email of any kind to a person who has indicated that they do not wish to receive it. Any such email shall comply with all laws and regulations, including without limitation, the CAN SPAM Act.
You may not obscure the source of your email in any manner, including by intentionally omitting, forging, or misrepresenting messages headers or return addresses.
Complaints from email recipients and third-party abuse agencies (e.g. SpamHaus or Spamcop) shall be deemed proof of the facts stated therein unless you provide compelling evidence to the contrary. KahunaHost shall have the right to terminate your mail service if we receive excessive or repeated complaints from your email recipients, regardless of whether you are in breach of this AUP or are otherwise at fault.
KahunaHost may terminate your Services if your email address or related IP number(s) is/are blacklisted by any third-party, or KahunaHost is retaliated against as a result of your use of the mail system, regardless of whether you are in breach of this AUP or are otherwise at fault.
The use of dedicated services to send, receive, forward, or post UseNet unsolicited email or posts is a direct violation of KahunaHost’s AUP. This includes UseNet services located within the KahunaHost network or unrelated third party networks.
You must have valid and current information on file with your domain name registrar for any domain hosted on the KahunaHost network. You agree that if you register a DNS record or zone on KahunaHost managed or operated DNS servers or services for a domain of which you are not the registrant or administrative contact according to the registrar’s WHOIS system, that, upon request from the registrant or administrative contact according to the registrar’s WHOIS system, KahunaHost may modify, transfer, or delete such records or zones.
You, the customer, acknowledge that to facilitate efficient server management, inventory and related activities, the KahunaHost servers may include a KahunaHost administrative account and password and/or a KahunaHost daemon. All reasonable precautions are made by KahunaHost to maintain the security of these tools and the privacy of client data. You will not tamper, hinder, delete or in any way change the functioning of these tools.
Resellers: If you resell, rent or otherwise allow third parties to use any KahunaHost Services, you are responsible for use of the Services by such third parties in violation of this AUP to the same extent as if you were using KahunaHost Services yourself. You are also responsible for all accounting and support for your end customers.
Occasionally, KahunaHost is required by law to submit customer information to law enforcement officials when presented with a valid subpoena or order from a court or governmental entity. Information requested is disclosed as directed pursuant to the subpoena or order. KahunaHost utilizes great care in keeping customer information safe and private and will only release information described in the subpoena order. KahunaHost will notify customer of the information request to the extent permitted by the subpoena or order.
KahunaHost accepts reports of alleged violations of this AUP via http://www.KahunaHost.com/contact.
Reports of alleged violations must be verified and include name, contact information, IP address, and description of the violation. KahunaHost owes no duty to third parties reporting alleged violations; provided, however, KahunaHost will use commercially reasonable efforts to review all verified third-party reports and will take appropriate actions as described within the resolution process as set forth in Table A below.
The ultimate goal of this AUP by KahunaHost is to balance the rights of our customers while ensuring full compliance with this AUP. The goal of our Resolution Process is to mitigate service interruptions while resolving potential violations under this AUP. Our staff is dedicated to working with the customer in resolving potential violations. The resolution process below provides the process for resolving all potential violations. Timing for resolution differs according to the degree of the violation, the nature of the violation, involvement of law enforcement, involvement of third-party litigation, or other related factors. Overall, KahunaHost is dedicated to working with the customer in resolving all potential violations prior to any service interruptions.
a ticket will be generated under the customer’s KahunaHost Client account with information regarding the potential violation of KahunaHost’s AUP. This is often a fact-finding inquiry requiring further information or notifying customer of the potential violation and the required actions to resolve the issue.
a ticket is generated under the customer’s KahunaHost Client account with information specific to the violation. This ticket will also include any additional facts about the situation and will notify customer of the action required to resolve the violation.
KahunaHost engineers will turn the public network port to the specified services off. Access to the services may then be achieved through the secure private service network for customer resolution. As soon as the violation is addressed, the public access shall be restored and service will continue as normal.
if customer fails to address the violation AND resolve the violation, a suspension of services may occur in KahunaHost’s sole discretion. This is a last resort for KahunaHost and only results when the customer completely fails to participate in KahunaHost’s resolution process. A permanent suspension of services includes reclamation of all dedicated services and the destruction of customer’s data.